Privacy Policy
Pranam Convention & Resort
Effective Date: June 22, 2026
At Pranam Convention & Resort, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website, contact us, make inquiries, book our venue, or attend events hosted at our property.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Phone Number
- Email Address
- Organization Name (if applicable)
- Event Details (date, guest count, event type, requirements)
- Billing and payment information
Website Information
- IP address
- Browser type and device information
- Pages visited on our website
- Cookies and analytics data
Event Information
- Event bookings and inquiries
- Site visit appointments
- Feedback and survey responses
- Photos or videos taken during events (with applicable permissions)
2. How We Use Your Information
We use your information to:
- Respond to inquiries and venue booking requests
- Schedule site visits and consultations
- Provide quotations and event-related information
- Process bookings and payments
- Improve our services and customer experience
- Send event-related updates and confirmations
- Share promotional offers, newsletters, and updates (with your consent)
- Maintain security and operational records
3. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with:
- Event service providers and vendors involved in your event
- Payment processing providers
- Technology and website service providers
- Government authorities when required by law
All third parties are expected to maintain the confidentiality and security of your information.
4. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
5. Cookies and Analytics
Our website may use cookies and analytics tools to:
- Understand website usage
- Improve website performance
- Enhance user experience
- Measure marketing effectiveness
You can control cookie preferences through your browser settings.
6. Marketing Communications
If you provide your contact information, we may send:
- Event updates
- Promotional offers
- Venue announcements
- Newsletter communications
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in emails.
7. Retention of Information
We retain personal information only for as long as necessary to:
- Fulfill booking and service obligations
- Comply with legal and regulatory requirements
- Resolve disputes and maintain business records
8. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of personal information
- Withdraw consent for marketing communications
9. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
10. Children’s Privacy
Our services are not directed toward children under 18 years of age. We do not knowingly collect personal information from minors without appropriate consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
12. Contact Us
Pranam Convention & Resort
Kolbowidoddi, Shamshabad – Moinabad Road, Hyderabad, Telangana, India
Email: enquiries@pranamconvention.com
Phone: +91 96073 23456
For any questions regarding this Privacy Policy or your personal information, please contact us using the details above.
By using our website, submitting an inquiry, or booking our venue, you agree to the terms outlined in this Privacy Policy.